Delivery / Shipping policy
We currently only deliver within the UAE and will courier your order to you. It may take 10-12 days for your order to reach you. For orders above AED 500, delivery is free. For orders below AED 500, a delivery fee of AED 30 will be charged.
Since your order is customized, we cannot offer you a refund after it has been produced. If the product sent to you is not as per the specifications of the order you placed, or the product was damaged or defective, please contact our support team and we will be happy to help you. Shipping & handling fees are non-refundable.
You can cancel your order within 24 hours of it being placed. After 24 hours, orders cannot be cancelled. Refunds will be made only to the original mode of payment used. Please allow for up to 45 days for the refund to be completed.